This course is designed to equip participants with the knowledge and skills necessary to effectively manage crisis and develop strong contingency plans. Through practical examples, case studies, and interactive exercises, participants will learn how to identify potential crisis, mitigate risks, and implement strategies to minimize disruption and ensure business continuity.
COURSE OBJECTIVE:
• Understand the concept of crisis management and its importance in organizational resilience.
• Identify different types of crises and their potential impacts on organizations.
• Learn how to develop a crisis management plan tailored to organizational needs.
• Explore strategies for effective crisis communication and stakeholder management.
• Understand the role of leadership in crisis situations and decision-making processes.
• Develop skills in conducting risk assessments and scenario planning.
• Gain insights into post-crisis evaluation and learning for continuous improvement.
TARGET AUDIENCE:
• Business Continuity Professionals
• Emergency Response Teams
• Corporate Managers and Executives
• HR and Communications Professionals
• General Public
TEACHING METHODOLOGY:
• Lectures and presentations by subject matter experts
• Case studies and real-world examples
• Group discussions and interactive exercises
• Simulation exercises for crisis scenarios
• Q&A sessions and peer learning opportunities
